Open questions 
Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.
| Date / User | Question | |
|---|---|---|
| 2010-09-07 13:18 carlye | Web: WiFi access is terrible on this campus. I can't stay connected to either UCSB wireless or lib-pub. In fact I'm using my phone to send this message because I can't access the internet from my computer. If I'm lucky enough to be connected, I can't get any work done because of how slow the connection is...I mean really? An hour to attach a word document to an email? Pathetic. Cal state campuses have better WiFi coverage and service. I hope this is just a "summer thing" and WiFi improves in the fall. | Answer |
| 2010-09-24 17:53 Hatem Mahmoud | Facilities: I am trying to print pdf files on both sides of papers from the machines in the graduate student lab. I tried from different machines and using different pdf viewers, but still it doesn't work. Maybe it is simple but I have no idea how to solve it. Your help is appreciated. Thanks, Hatem | Answer |
| 2010-10-05 09:52 Angela Boyd | Wireless: We have students who have purchased new macbook pros over the summer. There's something that is blocking them from accessing the log in page. The airport shows they are connecting to UCSB Wireless but the browser just hangs until eventually you get a 404 error message. These students are trying to access the wifi at the Davidson Library. Any ideas? Thanks. Angela | Answer |
| 2010-10-11 11:40 Alejandro Hernandez | Software: My CSIL account wont allow me to open PDFs. This might have happened when I was deleting a few things to get under quota. Is it possible for me to fix this? Thanks, ~Alejandro Hernandez | Answer |
| 2010-10-30 21:47 Brian Lee | Facilities: What are the hours that Harold Frank Hall is open on a Sunday? | Answer |
| 2011-02-13 17:52 jeru the damaja | Software: Is it possible to get R installed on one of these machines? R is free statistical software. Is there any chance of installing Wine? | Answer |
| 2011-03-19 10:56 Arturo Gonzalez Gutierrez | E-Mail: How can I change the forwarding email account in my aglez@cs.ucsb.edu? Specifically, I would like to have only aglez@alumni.cs.ucsb.edu as forwarding account. I want to DELETE aglez@uaq.mx from forward file in aglez@cs.ucsb.edu Thank you so much in advance! Saludos desde QUERETARO, MEXICO! | Answer |
| 2011-04-12 15:27 James Schaffer | E-Mail: Thunderbird can't copy messages to "SENT" or "DELETED" on my CS IMAP account. How do I fix this? | Answer |
| 2011-07-23 11:20 Joshua Chamberlain | E-Mail: I can send email from my account (chamberlain@cs.ucsb.edu) using the webmail client (https://letters.cs.ucsb.edu/webmail/src/webmail.php), but I cannot receive email. What troubleshooting steps should I take? It is possible I accidentally deleted a folder I shouldn't have... | Answer |
| 2011-08-29 15:42 Joshua Morten | Accounts: I had an account with the CS department for CS8 and CS16, I believe my account has expired, is there anyway to recover the work I had done? my account name was joshuamorten Thank you. | Answer |
| 2011-09-22 21:42 Andrew | Wireless: I have been trying to connect to the wifi networks on campus with my ipad2, but it has yet to work. I am able to log in with my username/password, but lack internet access in safari/apps/etc. Is there another step I need to do for connecting via ipad? | Answer |
| 2011-10-20 17:17 Brian | Instructional Labs: I was logged into a CSIL computer, and it crashed. I logged into another computer. How do I fix the problem of being logged into two computers? | Answer |
| 2011-10-26 04:17 Billybob | Cluster: I'm ipmrseesd! You've managed the almost impossible. | Answer |
| 2011-10-26 10:59 Nathaniel Smith | Web: Why does the wireless network require a log in for use every time I connect? I am new faculty here, and at past institutions the network would recognize my computer and log me in automatically. It would be nice to avoid the extra steps of having to open the page and enter log in info each time---did I miss something with settings, or is that just how UCSB is set up? (....but why!?) Thanks for any information! Nate | Answer |
| 2011-10-28 16:40 Ethanael | Facilities: Knocked my socks off with knoweglde! | Answer |
| 2011-11-22 12:15 Brian | Remote Access: I tried typing "ssh -X brian02@cartman.cs.ucsb.edu" into Terminal, pressing "Enter", typing my password and pressing "Enter" again. However, I got the following message: Warning: untrusted X11 forwarding setup failed: xauth key data not generated Warning: No xauth data; using fake authentication data for X11 forwarding. I cannot get X11 forwarding to work. Can you please resolve my issue? Thank you. | Answer |
| 2011-11-23 10:30 Brian | Accounts: After I typed "ssh brian02@brain.cs.ucsb.edu" into Terminal, pressed "Enter", typed in my password and pressed "Enter", I received the following message: brian02@brain.cs.ucsb.edu's password: Last login: Wed Nov 23 10:17:56 2011 from cpe-98-149-8-15.socal.res.rr.com tcsh current memory allocation: free: 0 91 51 31 0 5 2 1 1 1 3 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 used: 0 37 397 481 6836416 35 14 327 4 2 5 1 2 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 Total in use: 943228720, total free: 67131600 Allocated memory from 0x871d000 to 0xffffffff. Real top at 0x44aab000 nbytes=120: Out of memory Connection to brain.cs.ucsb.edu closed. Can you please resolve my issue? Thank you. | Answer |
| 2012-01-24 14:15 installing python packages on CNSI | Cluster: I have no permission to install a package for python on CNSI, how to overcome this problem? | Answer |
| 2012-03-27 00:28 Ramon Rovirosa | Remote Access: What is the port to connect to csil through an FTP? | Answer |
| 2012-04-10 13:54 Alex Lyte | Software: I am building a Ruby on Rails application for the Davidson library, and I am having trouble using the Net::LDAP method to authenticate/bind to the LDAP A/D server. Sending a blank username and password returns 'true', but almost no other username/password combinations seem to return true, though I am rather sure they are correct. Is there anyone in UCSB CS that has used the Net::LDAP method before? Is there a better forum for this question? | Answer |